Documentation
KleonoxAI Documentation
Technical guides and references to deploy, configure, and scale Mentoros. Built for developers and operations teams.
Clear guides • Practical examples • Built for teams
Product Resources
Specific documentation, integration manuals, and technical guides for our enterprise products.
Mentoros AI Assistant
Enterprise Product Suite
The complete enterprise AI solution for customer engagement, automated support, and business intelligence. Includes the Lightweight SDK for web integration and the Merchant Dashboard for management.
Quick Start Paths
Getting Started
Foundational guides to understand and launch.
Implementation
Technical setup and SDK integration.
Merchant Dashboard
Manage knowledge and monitor performance.
Browse by category
All documentation organized by topic
Analytics & Conversations
Monitor performance, search conversations, and improve over time.
Core concepts
Foundational ideas behind the platform
Assistants & channels
Mentoros supports customer-facing assistants (embedded on your site) and internal assistants (for employee workflows). Each channel can have distinct configuration.
Knowledge sources & updates
Train your assistant using product catalogs, documents, FAQs, and custom data. Knowledge can be versioned and refreshed on a schedule.
Topic boundaries & brand tone
Define what your assistant should and should not discuss. Configure tone, response style, and escalation rules to match your brand.
Session memory
Assistants maintain context within a conversation session. Memory scope and retention are configurable per deployment.
Analytics & conversation intelligence
Track engagement, resolution rates, and conversation quality. Export data for deeper analysis or integration with BI tools.
Usage model
Usage is metered by conversation volume and feature access. See the pricing page for plan details.
Platform architecture
Enterprise-grade infrastructure for scale and security
Private Data Vaults
Complete data isolation using a database-per-tenant strategy, ensuring your business data remains private and secure.
AI-Powered RAG
Advanced Retrieval-Augmented Generation (RAG) for accurate, context-aware responses based on your specific knowledge base.
Intelligent Caching
High-performance caching layer using Redis to ensure rapid response times even during peak traffic periods.
Scalable Infrastructure
Cloud-native architecture designed for horizontal scaling, supporting millions of conversations across global regions.
API Stability & Versioning
Robust versioning strategy ensuring backward compatibility and seamless transitions for your integrations.
Security & compliance
GDPR-ready practices
Designed with GDPR principles in mind, including data minimization and user rights support.
Data handling transparency
Clear documentation on what data is collected, processed, and retained.
Access controls
Role-based permissions for team members, with scoped access for internal deployments.
Audit logging
Activity logs for configuration changes, data access, and administrative actions.
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