E-commerce pricing, from first deployment to enterprise scale
Public plans for smaller and growing merchants. Sales-led Enterprise for high-volume retailers, marketplaces, and groups.
Starter
Entry deployment for smaller stores going live with AI.
Small online stores going live with AI.
What's included
- Catalog-grounded product discovery and consultation
- On-brand response generation
- Multi-language support
- Session memory and personalization
- Performance analytics
Capacity & support
- Up to 1,500 catalog items (SKUs)
- 150 conversations / month
- Manual knowledge sync
- Standard support response
- Self-service implementation
Growth
Growth deployment for scaling merchants with broader catalogs and higher traffic.
Growing merchants scaling traffic and catalog.
What's included
- Everything in Starter
- Advanced conversion optimization
- Deeper analytics and insights
- Priority throughput
- Guided implementation support
Capacity & support
- Up to 12,000 catalog items (SKUs)
- 500 conversations / month
- Manual knowledge sync
- Priority support response
Enterprise
Sales-led deployment for high-volume retailers, marketplaces, and groups.
Contact Sales
High-volume retailers with custom scope and governance.
What's included
- Everything in Growth
- Choice of LLM, including private models
- Dedicated or shared infrastructure
- Custom integrations and embeddings
- SLA, security, and governance package
- Dedicated success management
Capacity & support
- Unlimited catalog size
- Custom throughput allocation
- Real-time knowledge sync
- Mission-critical SLA
- Flexible commercial terms
Card on file at signup (Stripe). Charging starts after the 14-day onboarding period.
Buyer Protection
No surprise charges. Ever.
Surprise overage billing is the #1 reason small businesses leave SaaS. We engineered it out.
Overage requires your consent
You set the rule during onboarding. Either auto-approve overage (your assistant keeps responding) or pause at limit (no charges, no exceptions).
Soft alerts at 80% and 100%
We notify you before you hit your cap. You’re never blindsided.
You stay in control
Change the rule, change the plan, or upgrade — all from your dashboard. Cancel anytime.
This is built into Mentoros. It's not a feature you ask for — it's how we engineer pricing.
Billing
Two billing modes. You choose.
Some stores want predictable invoices. Others want elasticity for traffic spikes. Both are available on Starter and Growth.
Fixed Billing
DefaultPredictable invoices for stable budgets.
- Same charge every month
- Includes baseline conversations (150 or 500)
- Overage only with prior consent
- Best for stores that prefer stable budgets
Flexible Billing
Elasticity for traffic spikes and seasonal demand.
- Base fee invoiced at start of cycle
- Actual LLM usage billed at month-end
- No conversation cap — assistant keeps responding through traffic spikes
- Best for stores with seasonal or unpredictable traffic
Confirmed with sales · Available on all plans.
Deployment Extensions
Scoped extensions, public pricing
Optional capabilities priced transparently. Available on all plans.
Order Status Integration
Connect to your OMS or carrier APIs to surface real-time order updates inside the conversation.
One-time setup
€49
No recurring monthly fee.
Custom Actions & Workflows
Add supported in-store actions beyond the standard set — quoting, configurators, and platform-specific flows. Includes up to 3 actions; each additional action is +€25 (one-time).
One-time setup
€99
Includes up to 3 actions · +€25 per additional action
Then monthly
Starter
€19/mo
Growth
€29/mo
Domain Knowledge Pack
Extend the assistant with industry-specific knowledge from your approved sources for sharper answers.
One-time setup
€99
No recurring monthly fee.
Bundle of all 3
-20%All three deployment extensions, bundled at 20% off the one-time setup fee. Best value for stores planning to deploy the full extension set.
Bundle covers setup fees only. Custom Actions & Workflows monthly fee (€19 Starter / €29 Growth) applies separately.
One-time setup
€197
save €50
Implementation scope confirmed during onboarding.
Build Your Package
Configure your Mentoros deployment
Choose your billing mode, plan, extensions, and term. See your monthly fee instantly.
Choose your billing mode
Pick a plan
Add deployment extensions
One-time setup fees only. Select all 3 to unlock the 20% bundle discount.
Choose your billing term
ROI Estimator
Estimate ROI for your store
Directional estimate based on your store data and modeled performance assumptions.
Your store data
Total monthly sessions (GA4 or equivalent).
Sessions with meaningful interaction.
Typical order value across your store.
Use your current conversion rate from analytics.
Moves your rate from 2% to 2.20%.
Assumptions
- Conversation volume: estimated from engaged sessions using a conservative interaction rate and planning buffer.
- Attributed uplift: modeled as a directional increase on baseline conversion rate.
- Revenue impact: estimated from additional attributed orders multiplied by average order value.
- ROI output: directional only and based on deployment assumptions that vary by scope and plan.
Estimated monthly impact
Additional revenue
1.700 €
Per month
Mentoros-attributed orders
20
Estimated additional orders / month
Estimated ROI
+956%
Directional output based on attributed revenue and deployment assumptions.
Estimated conversations / month
50
Operational context, not a cost metric.
Directional estimate only. Actual results depend on traffic quality, catalog structure, deployment quality, and conversion behavior. Final pricing and terms are confirmed with sales.
FAQ
Pricing questions
Plans, billing modes, overage rules, and trial logic.