E-commerce pricing, from first deployment to enterprise scale
Public plans for smaller and growing merchants. Sales-led Enterprise for high-volume retailers, marketplaces, and groups.
Basic
Entry deployment for smaller stores going live with AI.
100 conversations included
Small online stores going live with AI.
What's included
- Smart product discovery and consultation
- On-brand response generation
- Multi-language support
- Session memory and personalization
- Performance analytics
Capacity & support
- Up to 1,000 catalog items
- 100 conversations / month
- Manual knowledge sync
- Standard support response
- Self-service implementation
Premium
Growth deployment for scaling merchants with broader catalogs and higher traffic.
150 conversations included
Growing merchants scaling traffic and catalog.
What's included
- Everything in Basic
- Advanced conversion optimization
- Deeper analytics and insights
- Priority throughput
- Guided implementation support
Capacity & support
- Up to 15,000 catalog items
- 150 conversations / month
- Manual knowledge sync
- Priority support response
Enterprise
Sales-led deployment for high-volume retailers, marketplaces, and groups.
Contact Sales
High-volume retailers with custom scope and governance.
What's included
- Everything in Premium
- Choice of LLM, including private models
- Dedicated or shared infrastructure
- Custom integrations and embeddings
- SLA, security, and governance package
- Dedicated success management
Capacity & support
- Unlimited catalog size
- Custom throughput allocation
- Real-time knowledge sync
- Mission-critical SLA
- Flexible commercial terms
Flexible billing for higher-volume deployments
Base platform fee billed at the start of the cycle. Actual LLM usage metered and invoiced at month-end. Aligns cost with real consumption and removes hard conversation caps.
Base fee billed upfront
Monthly platform fee invoiced at the start of the cycle. Covers infrastructure, sync, and supported workflows.
Usage billed at month-end
Actual LLM consumption is metered and invoiced after the cycle closes. No prepaid packs to reconcile.
No hard conversation caps
The assistant keeps responding through traffic spikes. Cost scales with demand instead of stopping at a fixed limit.
Confirmed with sales
Eligibility, rate cards, and commitment terms are agreed with our team before activation.
Eligibility, rate cards, and commitment terms confirmed with sales. Available alongside Premium and Enterprise deployments.
Deployment Extensions
Scoped extensions
Optional capabilities scoped during onboarding. Available on any plan.
Order Status Integration
Connect to your OMS or carrier APIs to surface real-time order updates inside the conversation.
Domain Knowledge Pack
Extend the assistant with industry-specific knowledge from your approved sources for sharper answers.
Custom Actions & Workflows
Add supported in-store actions beyond the standard set — quoting, configurators, and platform-specific flows.
Pricing and implementation scope confirmed with sales.
ROI Estimator
Estimate ROI for your store
Directional estimate based on your store data and modeled performance assumptions.
Your store data
Total monthly sessions (GA4 or equivalent).
Sessions with meaningful interaction.
Typical order value across your store.
Use your current conversion rate from analytics.
Moves your rate from 2% to 2.20%.
Assumptions
- Conversation volume: estimated from engaged sessions using a conservative interaction rate and planning buffer.
- Attributed uplift: modeled as a directional increase on baseline conversion rate.
- Revenue impact: estimated from additional attributed orders multiplied by average order value.
- ROI output: directional only and based on deployment assumptions that vary by scope and plan.
Estimated monthly impact
Additional revenue
$1,700
Per month
Mentoros-attributed orders
20
Estimated additional orders / month
Estimated ROI
+871%
Directional output based on attributed revenue and deployment assumptions.
Estimated conversations / month
50
Operational context, not a cost metric.
Directional estimate only. Actual results depend on traffic quality, catalog structure, deployment quality, and conversion behavior. Final pricing and terms are confirmed with sales.
FAQ
Pricing questions
Plans, billing logic, and how the flexible billing option works.