Transparent pricing
built to scale with you
Transparent usage-based pricing built for scale. From small shops to enterprise deployments — predictable costs, no hidden fees, no wasted capacity.
Basic
Essential AI assistance for emerging digital storefronts.
100 conversations included · Extra packs available
Small businesses establishing their AI presence.
What's included
- Smart product discovery and consultation
- On-brand AI response generation
- Multi-language support (100+ languages)
- Session memory and personalization
- Conversion-optimized interaction flows
- Performance analytics and insights
- API access and system integrations
Capacity & SLA
- Product catalog limit: 1,000 items
- 100 conversations / month included
- Standard throughput capacity
- On-demand knowledge synchronization (manual sync from Merchant Console)
- Standard support response target
- Self-service implementation
14-day trial focused on onboarding validation and bug-fixing. We complete setup, verify data sync, and resolve issues so you can go live with confidence.
Premium
Scaled AI performance for growing commerce operations.
150 conversations included · Extra packs available
Mid-market brands scaling their customer experience.
What's included
- Smart product discovery and consultation
- On-brand AI response generation
- Multi-language support (100+ languages)
- Session memory and personalization
- Conversion-optimized interaction flows
- Performance analytics and insights
- API access and system integrations
Capacity & SLA
- Product catalog limit: 15,000 items
- 150 conversations / month included
- High-priority throughput capacity
- On-demand knowledge synchronization (manual sync from Merchant Console)
- Priority support response target
- Guided implementation support
14-day trial focused on onboarding validation and bug-fixing. We complete setup, verify data sync, and resolve issues so you can go live with confidence.
Enterprise
High-capacity infrastructure for global enterprise requirements.
Contact Sales
Large-scale organizations with complex operational needs.
What's included
- Smart product discovery and consultation
- On-brand AI response generation
- Multi-language support (100+ languages)
- Session memory and personalization
- Conversion-optimized interaction flows
- Performance analytics and insights
- API access and system integrations
Capacity & SLA
- Unlimited product catalog size
- Custom conversation volume
- Dedicated throughput allocation
- Real-time knowledge synchronization
- Mission-critical SLA response target
- Dedicated success management
14-day trial focused on onboarding validation and bug-fixing. We complete setup, verify data sync, and resolve issues so you can go live with confidence.
Custom
Build a package tailored to your exact traffic and order volume.
Let's Calculate
Stores with unique requirements that don't fit standard plans.
What's included
- Choose your product catalog limit
- Set your conversation volume
- Pick the features you need
- Flexible infrastructure options
- Custom billing arrangements
Capacity & SLA
- Based on your store analytics
- Flexible throughput allocation
- Custom sync frequency
Available Add-ons
Extra Conversation Packages
Scale usage as traffic grows with flexible monthly top-ups.
Order Status Integration
Connect Mentoros to your shipping/carrier or OMS API to deliver real-time order updates inside the conversation.
Domain Knowledge Pack
Add industry-specific knowledge to match your niche (e.g., photography gear, skincare ingredients, automotive parts) using your approved resources.
Custom Actions & Workflows
Request custom in-store actions beyond the standard capabilities (e.g., specialized product configurators, custom quoting, or platform-specific flows).
Add-ons can be applied to any plan. Contact sales for pricing and implementation details.
Custom Package
Build Your Own Package
Enter your store's Google Analytics data and we'll recommend the right conversation volume for you.
Product Catalog Size
GA4 Metrics
GA4 → Sessions (last 30 days)
GA4 → Engaged sessions (last 30 days)
GA4 → view_item events (last 30 days)
Your Package
Recommended Conversations
Our estimate50 /mo
Leave empty to use our recommendation, or enter your own number.
Final pricing confirmed after onboarding review. Estimates based on typical e-commerce engagement patterns.
Business Planning
Calculate Your Potential Impact
A practical estimate based on your store's traffic and order data.
Your Store Data
Total sessions from Google Analytics
Sessions with meaningful interaction (GA4)
Total product detail page views
Your typical order value
Calculator Assumptions
- Conversation Estimate: Based on 1% of engaged sessions starting a conversation, plus 25% buffer.
- Conversation Depth: Assumes an average of 5 interactions (messages) per conversation.
- Additional Orders: Calculated as a relative uplift on your baseline conversion rate applied to total monthly sessions.
- Uplift Range: Typical uplift ranges from 5% to 40% depending on product complexity and catalog size.
- Support Savings: Assumes 30% of AI interactions deflect potential support tickets, valued at $3.00 per ticket.
Estimated Results
Additional Revenue
$3,400
~40 additional orders/month
Estimated Usage Cost
$12.50
Variable
Estimated model-inference spend based on conversation volume and response complexity. Billed at month-end.
Net Estimated Impact
$3,388
Monthly
All figures are estimates based on typical usage patterns. Actual results may vary depending on traffic quality, product type, and configuration.
FAQ
Frequently Asked Questions
Everything you need to know about Mentoros pricing.